Notifications, Priorities, and Damage and Cause Codes
Module 2 Est. 2.5 h · estimate · draft
What you'll be able to do
- Create, change and list notifications
- Record damage, cause and downtime in a technical confirmation
Why it matters in the plant
A notification is how a problem or request enters the system. The findings recorded on it become the history used for later improvement.
Steps and transactions
1Create a notification
A notification records a problem or request, for example high vibration found on a route. Notification types and priority definitions: TBD: owner to supply.
Craft notes
Mechanical: high vibration on a route (script example). I&E: no example in the sources TBD: owner to supply.
Sources [S11]; t-code catalog rows IW21 to IW23
2Work the notification list
IW28 changes notifications as a list, and IW29 displays them.
Craft notes
Same for both crafts.
Sources t-code catalog rows IW28, IW29 [map E]
3Record damage, cause and downtime
The technical confirmation is recorded on the notification (directly in IW22, or through the order-based IW42). It records the cause of damage, the work performed, the damage location and machine downtime. When the notification is completed, this goes into notification history. Code catalog setup: TBD: owner to supply.
Craft notes
Same for both crafts.
Sources [S22]
Common mistakes
- Editing a routine PM order to record a corrective finding: raise a notification instead (Module 1, Lesson 4) [S11].
Check your understanding
- Which transaction creates a PM notification?
- Name two things a technical confirmation records.
- Where does technical confirmation data go when the notification is completed?
Answer key
- IW21 [S11]
- Any two of: damage cause, work performed, damage location, machine downtime [S22]
- Notification history [S22]
Related templates
- None yet. TBD: owner to supply
Public sources
- [S11] SAP Learning — Creating Orders (IW21, IW31, IW32, operations): https://learning.sap.com/courses/exploring-business-processes-in-sap-s-4hana-asset-management/creating-orders_ed9d6206-5dcd-440a-a0d5-9252217d16d9
- [S22] SAP Learning — Confirming Notifications and Orders (IW41/42/44/48, technical confirmation, history): https://learning.sap.com/courses/exploring-business-processes-in-sap-s-4hana-asset-management/confirming-notifications-and-orders_a770ddba-efe8-4cec-8153-085703160e68
- [map D] https://s4-experts.com/sap-pm-transaction-codes/
- [map E] https://community.sap.com/t5/enterprise-resource-planning-blog-posts-by-members/standard-sap-plant-maintenance-reports/ba-p/13300346
- [map H] https://learning.sap.com/courses/exploring-business-processes-in-sap-s-4hana-asset-management/confirming-notifications-and-orders_a770ddba-efe8-4cec-8153-085703160e68
- [map I] https://www.tcodesearch.com/transaction-codes/PM/list
- [map X] https://community.sap.com/t5/enterprise-resource-planning-q-a/work-center-capacities-not-reduced-in-cm01-but-pm-order-is-displayed/qaq-p/12101201
- [P1] https://www.sap-tcodes.org/tcode/ipmd.html ; https://community.sap.com/t5/enterprise-resource-planning-blog-posts-by-members/permits-part1/ba-p/13303675
- [P6] https://fioriappslibrary.hana.ondemand.com (SAP Fiori Apps Reference Library, S/4HANA 2025 FPS02)
Verification log
- Verified by: [owner] | Date: [ ] | Notes: [ ]